Lynn Richardson

Casino Policy Lab Reviewer ·

Perth, Australia

I document casino behaviour like a lab run: same inputs, same path, reproducible output. Since 2018 I’ve timed the route from an AUD
deposit to a confirmed withdrawal, logged KYC checkpoints, and compared promo wording with what the cashier actually enforces across
pokies, live tables, and instant-win titles.

Objective

Measure what players feel on mobile: RTP that’s easy to find, volatility labels that reflect play, filters that truly narrow results, and AEST-aligned support.

Materials

• Live account with AUD payment methods (cards, bank transfer, PayID)
• Device logs & timestamps for cashier/KYC screens
• Captured copies of terms shown alongside the withdrawal screen

Procedure

1. Trace licence ownership and audit references; note jurisdiction claims.
2. Run deposit → play → verify → withdrawal; time each step in AUD.
3. Check RTP visibility, volatility labels, demo access, and working filters on mobile.
4. Compare offer text with the cashier’s enforcement; record any payout stalls and triggers.

Findings

• Timing, not slogans, sets realistic payout expectations.
• Clear RTP and honest volatility reduce session guesswork.
• Filters that actually narrow games save time and money.
• Mixed-stake rollover clauses are the most common delay trigger.